FAMILY 1ST Service Plumbing
(707) 228-4595 Schedule Service
Sonoma County homeowners say it best

We can't edit these.
That's the point.

Every review below is quoted word for word from Google. The full set lives on Google and Yelp, where it's unfiltered and uneditable — and where the only way the number moves is by doing good work.

5.0Google48 reviews · every one five stars
5.0Yelp28 reviews · every one five stars

Counts checked November 2026 (Google) and November 2026 (Yelp). The live platforms are the source of truth.

In their words

Recent Google reviews, unedited.

Names and dates as they appear on Google. We don't trim the awkward parts.

★★★★★
Andy was a star — kind, professional, and got the job done! Definitely will call Andy next time we have a plumbing need. Refreshing to experience such great service!
Rachel Averbuck · Google review
★★★★★
Andy at Family 1st plumbing did a great job of figuring out why our brand new water heater’s pilot kept shutting off. There were a number of possible reasons for the failure, but he finally concluded that the gas control valve was what was causing the problem. He was very responsive and continued to follow up on getting the problem solved. A replacement valve was ordered from our local plumbing supply distributor minutes after Andy left our house. He is on it!! Thank you Andy
E de P · Google review
★★★★★
Andy saved me in a pinch. I was replacing my bathroom faucet and one of the valves was broken - which I was not qualified to replace. He added me to his schedule and completed the work quickly and the price was reasonable despite it being a last minute emergency!
C Schulte · Google review
★★★★★
Family First was excellent to work with! Andrew was on time, under budget, had good ideas, was flexible, resourceful, and communicative. Would have him back out in a heartbeat!
Michael Redalia · Google review
★★★★★
I highly recommend this plumbing company. They responded right away, and sent out a technician within the hour to fix my plumbing issue. They were very courteous, took the time to explain how they were going to fix the issue, and cleaned up after themselves. Give them a call—you will not be disappointed!!
Lisa J. · Family 1st customer
Read all 48 on Google Google only hands a website five at a time. The rest are one tap away — including anything written after this page was built. Open Google reviews ↗
What customers keep mentioning

The same words, review after review.

We pulled these straight from the reviews above — not from a brand deck.

They show up fast

“responded right away, and sent out a technician within the hour”
— Lisa J.

They find the actual cause

“figuring out why our brand new water heater’s pilot kept shutting off … the gas control valve was what was causing the problem”
— E de P

Fair on price, even in a pinch

“the price was reasonable despite it being a last minute emergency”
— C Schulte

On time and under budget

“on time, under budget, had good ideas, was flexible, resourceful, and communicative”
— Michael Redalia

Explain, then clean up

“took the time to explain how they were going to fix the issue, and cleaned up after themselves”
— Lisa J.

Kind and professional

“kind, professional, and got the job done”
— Rachel Averbuck
Family 1st technician fitting the water connections on a water heater during installation
How we earn them

Diagnose first. Explain plainly. Do it once.

  • Find the real cause before anything gets quoted — the $12 part stays a $12 part.
  • Explain it in plain language — what failed, why, and what your options really are.
  • Do the work to code and leave it clean — strapped, tested, swept, done.

That's the whole model. The reviews are what it looks like from the homeowner's side.

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Experience the service behind the reviews

Call (707) 228-4595 — honest diagnosis, clear explanation, clean work.

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